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privacy & policy

We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how PONY STONE (“us,” “we,”) collect, use and share information about you when you use our Website or otherwise interact with us

WHAT INFORMATION DOES PONY STONE GATHER ABOUT ITS CUSTOMERS?
  • Information That You Provide:

    We receive and store any information that a customer enters on our Website or gives us in any way (e.g. name, date of birth, email address, contact number, billing and delivery address). This information will be used to enhance your experience on our Website, to respond to your requests, to customize your shopping experience and to communicate with you.

  • Automatic Information:

    Some information is received and stored automatically whenever you interact with us. “Cookies” are one example of this type of information. In internet terms, cookies are small pieces of data that are stored on your computer’s browser and are created when you use your browser to visit a website that uses cookies to keep track of your movements within the Website. Cookies are helpful for your return visits to a site as they remember your login, preferences, and other personalized functions. We also may use third-party website analytics tools. These tools collect information about visitor traffic and on-site behavior. You can at any time disable this feature on your browser if you do not want your website activity to be identified as your own, however this may limit your use of some features on our Website.

  • HOW DOES PONY STONE USE YOUR CONTACT INFORMATION?

    The information we collected from you will be used for the purpose of:

  • Register you as a user on our Website;
  • Manage and maintain your user account on our Website;
  • Processing, fulfilling and delivering an order to you;
  • Sending you emails, including the information about the new product and promotion;
  • Responding to any enquiries you submit to us.
  • If for some reason you would prefer to stop receiving emails from PONY STONE, you can click the ‘unsubscribe’ link at the bottom of every email we send you from our mailing list at any time.

    HOW DO WE USE OTHER CUSTOMER INFORMATION?
  • Customize our services and products offerings to suit your needs and interests;
  • Record purchased that you have made on our Website;
  • Detect fraud and unauthorized transactions, including identify potential unauthorized users and/or hackers;
  • Enforce our Terms of Use;
  • Comply with applicable legal requirement, industry standards and our policies;
  • For business analysis, reporting and market research.
  • DOES PONY STONE SHARE CUSTOMER INFORMATION?
  • Your privacy is always respected when you shop with PONY STONE. Your data protection is extremely important to us and we make all reasonable efforts to protect this.
  • From time to time we might establish business relationships with other persons or entities whom we believe trustworthy. Your customer information may be shared with such carefully selected partners (e.g. Facebook, etc.) in order to enhance your shopping experience.
  • We also sometimes allow third-party companies to collect contain anonymous information (e.g. mouse clicks, mouse movements, scroll behavior) during your visits.
  • We also may share information about you in response to a request for information if we believe discloser is in accordance with, or required by, any applicable law, regulation, or legal process.
  • HOW SECURE IS MY CUSTOMER INFORMATION?
  • We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.
  • Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secured result. As a while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our Website, you do so at your own risk.
  • WHAT CHOICES DO I HAVE?
  • You may choose not to provide information, even though it might be needed to make a purchase or take advantage of certain PONY STONE features.
  • You may also manage, update and correct the information you provide as part of your online account by logging into your user account.
  • If you would prefer not to receive emails sent by our brand, simply click on the unsubscribe link included at the bottom of any of those emails.
  • If you opt out of receiving emails, we may still send you other types of messages (e.g. purchase receipts, information about shipments, or emails about your account).
  • NOTICE OF CHANGES
  • We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
  • We encourage you to review the Privacy Policy whenever you access the Website or otherwise interact with us to stay informed about our information practices and the choices available to you.
  • CONTACT US

    If you believe any information we have of yours is incorrect or have any queries about our Privacy Policy, please contact us at your earliest convenience via email at [email protected]